Payments, Gift Cards, and Subscriptions

General Billing

• Unauthorized Charges & Refund Requests
• Where is the item I just bought with money?
• Which payment methods can I use?
• What currencies does Roblox accept?
• How to find your purchase receipts

Robux

• Where are my Robux?
• Sending and Receiving Robux
• Ways to Get Robux
• Free Robux or Subscription Generators
• Message Received: Robux Removed from my Account

Subscriptions

• Roblox Plus
• Roblox Premium Membership
• Subscriptions within Experiences

Gift Cards

• How to redeem and spend your Gift Card
• Managing and spending your Roblox Credit
• Virtual Items
• Where Can I Find Roblox Gift Cards?

Payments

• Gifting Robux
• Paid Access in Local Currency
• Roblox Commerce
• Adding and Updating Payment Information
• Credit Card Declined or Pending Charges
• Xsolla verification charges (micro-transactions)

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