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ID Verification

How to verify your age

In order to verify your age, you must be at least 13 years of age with a government-issued photo ID. This can be a driver’s license, passport, residency card, or any other government-issued identification document with your picture on it.

  1.  

    1. Log in to your account

    2. Go to Settings

      • Browser - the gear icon located at the upper-right corner of the site

      • Mobile Apps - the three dots icon for More

    3. Select the Account Info tab

    4. Underneath your birthday and age group, click the button that says Continue with ID

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    5. You’ll be prompted to begin the age verification flow.

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    6. Click Continue and follow the instructions as indicated, allowing camera access

    7. Scan your ID document. Roblox will intelligently detect what type of document you have. If there is a barcode on the back, scan and capture an image of the back of your ID.

    8. You will be asked to capture a photo. This photo will be used to verify that you are the same person as the one on your photo ID.

    9. Navigate back to your original Roblox session. You will see real-time status updates there. Once verification is complete, you will see a pass or failed result. This can take a few minutes.

Please read the ID Verification FAQs for additional information.

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